Terms & Conditions (ASHAJEE)

Welcome to ASHAJEE. By accessing our website and placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. General Use

• This website is operated by ASHAJEE, a women’s lifestyle eCommerce brand in Pakistan.

• By using our website, you confirm that you are at least 18 years old or using the site under parental/guardian supervision.

• We reserve the right to update, modify, or change any part of these terms at any time without prior notice.

2. Products & Information

• We strive to display product descriptions, images, and pricing as accurately as possible.

• Slight variations in color, design, or appearance may occur due to lighting or screen resolution differences.

• Product availability is subject to stock.

3. Orders & Payments

• All orders are subject to acceptance and availability.

• We reserve the right to cancel or refuse any order due to:

  • Stock unavailability

  • Suspicious or fraudulent activity

  • Pricing errors or technical issues

• Payments must be completed through available payment methods before order processing.

4. Pricing Policy

• All prices are listed in PKR (Pakistani Rupees).

• Prices may change without prior notice.

• Discounted prices or promotions are valid for a limited time only.

5. Shipping & Delivery

• Delivery times may vary depending on location and courier services.

• ASHAJEE is not responsible for delays caused by courier companies, weather conditions, or unforeseen circumstances.

• Customers are responsible for providing accurate shipping details.

6. Returns & Refunds

• Returns are only accepted within 3 days of delivery.

• Only damaged, defective, or wrong items are eligible for return.

• After 3 days of delivery, no return or refund requests will be accepted.

• Full details are provided in our Refund & Return Policy.

7. User Responsibilities

• Customers must provide accurate personal and contact information.

• Misuse of the website, fraudulent orders, or false claims may result in order cancellation or legal action.

8. Intellectual Property

• All content on this website (images, logos, text, design) belongs to ASHAJEE.

• Unauthorized copying, reproduction, or commercial use is strictly prohibited.

9. Limitation of Liability

• ASHAJEE is not responsible for any indirect damages, losses, or issues arising from product usage.

• Product usage is at the customer’s own risk.

10. Privacy

• Customer information is kept secure and used only for order processing and customer support.

• We do not sell or share personal data with third parties without consent.

11. Contact Information

For any queries or support:

• WhatsApp Support: Available on website chat

• Email: sales@ashajee.store